1. Send us your receipt
Filing receipt (resguardo), NIE or application number and any notice you received.
This page was machine-translated from Spanish. The original version is here.
If your application has been "en trámite" (pending) for months and the Immigration Office (Oficina de Extranjería) does not answer, we check the legal deadline, what that silence means for your procedure, and prepare the request to move it forward (escrito de impulso) or the appeal that applies.

Constanza Rossi Vibbot
Licensed lawyer ICAB no. 49.586 · Immigration
Online service · All of Spain and abroad
An immigration lawyer reviews your file in the consultation and tells you whether to wait, file a request for a decision (escrito de impulso) or appeal. If it makes sense to act, she drafts and files it for you.
"En trámite" only means the application is registered and waiting for a decision. Before you complain, check four things:
With your NIE or application number, in «Consulta de expedientes de extranjería». If it says «requerido», there is a formal request with a deadline: look for it in your notices.
How to check your applicationAn electronic notice left unopened counts as rejected after 10 days and the deadline runs anyway. It is the mistake that complicates most files: we check it before doing anything.
The general deadline is three months, counted from the day after the application enters the register of the competent office, not the day you filed it. Nationality has one year.
See deadlines by procedureDepending on the procedure, silence can mean granted (renewals) or refused (first applications such as arraigo). Mixing them up leads to asking for the wrong thing or missing the appeal deadline: the lawyer tells you which one applies to you.
A request to move the file forward (escrito de impulso) signed by a lawyer, with your file details and legal basis, puts it on record and requires the office to answer in writing. With positive silence, we request the certificate. From €150 + VAT.
See the filing and its priceFor people who have already filed. A specialist lawyer reviews your case and confirms the price before starting.
30 minutes online for any question about your case, or to see which service you need. Includes a review of your documents.
€35
Deducted if you hire us
Offer until November 30
We prepare the reply and tell you what to provide.
From €150 + VAT
In about 3 business days
Administrative appeal (reposición or alzada).
From €400 + VAT
In about 5 business days
When the deadline has passed and the authorities have not answered.
From €150 + VAT
In about 3 business days
Services do not include fees, new documents or court proceedings.
Approximate time, counted from when we have your documents.
This is what you see when you check with your NIE or application number. Before you complain, look at these three things:
For illustration only. The details shown do not belong to any real case.
Filing receipt (resguardo), NIE or application number and any notice you received.
We check whether the deadline has passed and what that means for your procedure.
Request to move the file forward or request for the silence certificate, depending on your case.
We file it through the electronic register and send you the receipt.
There are many ways to complain about a stalled application, but not all of them work. A badly framed filing speeds nothing up, and one at the wrong time can cost you the appeal deadline.
Request for a decision, silence certificate (certificado de silencio) or appeal: we choose the route based on your procedure, registration date and what is already on file.
Drafted by a registered lawyer (Barcelona Bar, ICAB no. 49.586) with the legal basis and exact details. No generic forms.
We check notices and formal requests (requerimientos) before acting, so an unopened notice does not cost you the application.
If they answer with a request for documents or a refusal, we already know your case and tell you how to proceed.
First application with negative silence: push the file or consider an appeal.
Positive silence: request the certificate to keep working and get the TIE card.
There is a formal request with a deadline: find it and answer it before complaining.
More than a year of waiting: consider the request to move it forward or a court appeal.
These are common examples, not an exhaustive list. We review the details of your case to confirm whether this service is suitable and what scope it would require.
“I handled my residence application with Constanza and she was very clear from the start. She always answered my questions, she is very professional and, above all, a truly caring person: she understands that this is not just an administrative process, but an emotional one too. Thank you for everything, Constanza.”

Gisella Grauche
Residence Procedures
We check the deadline and silence for your procedure and tell you whether to push the file, request the certificate or appeal.
€35 you get back: they are deducted from the filing (from €150 + VAT) if you continue with us.
That the application is registered and waiting for a decision. It does not mean there is a problem. If it changes to «requerido», there is a formal request to answer; if it says «resuelto», look for the decision in your notices.
It depends on the procedure. Renewals, extensions and long-term residence count as granted (positive silence). First applications count as refused (negative silence) and you can appeal, although the authorities must still decide. The three months count from the day the application enters the competent office’s register.
A written request to the office handling your application asking it to decide, based on its legal duty to decide and notify (article 21 of Law 39/2015). It puts on record that you asked.
It does not guarantee a date, but it often gets forgotten files moving or reveals that something was missing. It also leaves a written record, useful if you need to appeal later.
No. Reporting an issue is a query form that is not always answered and does not become a formal filing in the application. The escrito de impulso is filed through the official register and becomes part of the file.
From €150 + VAT. It is ready within a few business days of receiving your documents.
Document review, preparation, and coordination can be handled online. If the procedure requires personal attendance or action, we explain how it fits within the contracted service.
If you already received a formal request or a refusal.
Step by step to check the status with your NIE or application number.
How to request it when silence is positive.
Table with the deadline and type of silence for each procedure.
We verify procedural information against primary sources. Always check the current official information before filing.